![]() ![]() Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them. ![]() First, unplug the USB cable from the printer if present.Try the steps below to perform a clean install: If the copy comes out fine, then the issue is with the print settings or with the drivers on your PC. Hence I would suggest you check with new cartridges. You have already performed all the hardware troubleshooting steps to resolve the issue like cleaning the print head both manually and using the automated tool. If the copy also fails, then the issue is with the printer hardware / cartridges. Let me know if it makes a good copy or not. Place a color document face down on the scanner glass and press the color copy option on the printer control panel. To assist you with this issue, I need to know whether the printer can make a "Photocopy" or not. Going through your post, I understand that you are not able to print in certain colors with your Officejet printer. Thanks for engaging in the HP Support Forums! I’d like to help with the printer issue!
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |